Privacy Policy

At linkbloom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform and Services. We comply with global data protection laws, including GDPR (for EU/EEA data subjects), CCPA/CPRA (for California residents), PIPEDA (Canada), LGPD (Brazil), and equivalents. If you are in a jurisdiction with stricter laws, those take precedence.

1. Information We Collect

• Personal Data: Name, email, payment details (processed by third parties like Stripe), shipping info (if applicable), and account credentials.
• Usage Data: IP address, browser type, device info, access times, pages viewed, and interaction data.
• User Content Data: From Creators/Buyers: Transaction history, download logs.
• Cookies and Tracking: See our Cookie Policy for details on automated collection.
• Global Note: We collect location-based data (e.g., IP-derived) to comply with regional taxes and laws.

We do not collect sensitive data (e.g., health, race) unless necessary and with consent.

2. How We Use Your Information

• To provide and improve Services (e.g., deliver Digital Products, process payments).
• For customer support, fraud prevention, and security.
• To comply with legal obligations (e.g., tax reporting, anti-money laundering).
• For marketing (e.g., emails) with your consent; opt-out anytime.
• Analytics to enhance user experience.
• Global Use: Data may be used for jurisdiction-specific compliance (e.g., CCPA disclosures).

3. Sharing Your Information

• Service Providers: Third parties like payment processors (Stripe), hosting providers, analytics (Google Analytics) under strict data processing agreements.
• Legal Requirements: If required by law, subpoena, or to protect rights.
• Business Transfers: In mergers/acquisitions.
• No Sales: We do not sell personal data (per CCPA definition).
• Global Sharing: Data may be shared internationally; see Section 4.

4. International Data Transfers

As a global platform operated by HAYTREX OÜ (Estonia, EU), your data may be transferred and processed within the EU and to other jurisdictions. For users under stricter regimes:

• EU/EEA Users: Transfers outside the EU use approved mechanisms like Standard Contractual Clauses (SCCs) or adequacy decisions.
• Non-EU Users: Acknowledge that data protection levels may vary by jurisdiction.

Contact us at support@linkbloom.io for our Data Processing Addendum.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access, Correction, Deletion: Request your data or erasure.
• Objection/Restriction: To processing or marketing.
• Portability: Receive your data in a structured format.
• Withdrawal of Consent: Where applicable.

California-Specific Rights (CCPA/CPRA)

• Opt-out of "sales" (though we don't sell data)
• Non-discrimination for exercising rights
• Authorized agent requests
• Use our "Do Not Sell My Personal Information" link

EU-Specific Rights (GDPR)

Under GDPR, you have the right to lodge a complaint with your local data protection authority.

Exercising Your Rights

Email support@linkbloom.io. We respond within 30-45 days (extendable for complex requests).

6. Data Security and Retention

We use industry-standard measures (e.g., encryption, firewalls, secure hosting) to protect data, but no system is infallible. Report security concerns to support@linkbloom.io.

Data Retention:

• Transaction records: 7 years (tax laws)
• Account data: Until deletion request, plus legal backup period
• Analytics data: Anonymized after 26 months

7. Children's Privacy

Services are not intended for users under 18. We do not knowingly collect data from children. If you believe a child has provided us data, contact us immediately.

8. Cookies and Tracking

We use cookies and similar technologies. See our separate Cookie Policy for full details on:

• Types of cookies we use
• How to manage preferences
• Third-party cookies

9. Changes to This Policy

We may update this policy; changes will be posted here with a revised effective date. Material changes will be notified via email or Platform notification.

10. Contact Us

Data Controller

Company: HAYTREX OÜ
Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Majaka tn 54, 11412, Estonia
Email: support@linkbloom.io
Registry Code: 17026083